Case Study

Staffing Technology

How a Hospital Used One Platform to Coordinate 30+ Urgent RN Needs in Real Time

A hospital system relied on the DirectShifts platform to manage urgent RN demand, coordinate rapid outreach, and sustain high-volume staffing through real-time scheduling and 24/7 operations support.

8 clinicians

Presented within 24 hours

4,931 hours

Peak monthly hours managed in-platform

24/7

Platform-supported staffing operations

The Challenge

Facing Pressure on Multiple Fronts

Urgent staffing demand required real-time coordination

Critical Shortages

Sudden requirement for 25–30 RNs across ICU, ER, Med Surg, and Psych units

Slow Coordination

Manual coordination would have slowed response time and risked losing coverage to competing agencies

Constant Callouts

Ongoing callouts required constant schedule adjustments and rapid backfilling

Our Solution

A centralized platform to manage urgency at scale

The hospital used the DirectShifts platform to centralize shift creation, clinician outreach, scheduling, and ongoing adjustments in one system, enabling rapid response without fragmented tools.

Our Comprehensive Approach

DirectShifts implemented a multi-faceted strategy combining high-touch recruitment, quality assurance, and data-driven optimization to deliver consistent results.

Instant Shift Launch

Centralized shift posting across multiple units

Real-Time Outreach

Real-time clinician outreach and interest tracking

Live Scheduling

Live scheduling updates and last-minute shift fills

8

clinicians

The platform enabled presentation of 8 clinicians within one day and 20 within three days

Immediate Activation

Staffing teams used the platform to instantly push opportunities to qualified clinicians and track responses in real time

Real-Time Adjustments

Schedulers adjusted assignments directly in the platform as unit needs changed

24/7 Coverage

24-hour operational support ensured callouts were handled without manual escalation

Impact & Results

Results & Outcomes

Using one platform enabled fast response, sustained coverage, and operational control.

Speed of response

8 clinicians presented in 24 hours, 20 within three days

Platform throughput

2,252 hours managed in the first full month, growing to 4,931 hours at peak

Roles managed

RNs, CNAs, and LPNs across critical and inpatient units

Ready to Scale Your Hiring?

Run Urgent Staffing Through One Platform

About DirectShifts

The Virtual Care Staffing Platform Built for Scale

DirectShifts enables telehealth companies to expand nationwide coverage, onboard clinicians faster, and maintain compliance at scale — all through one integrated staffing and credentialing platform.

Beyond Traditional Staffing

We go beyond conventional staffing vendors to deliver a flexible, data-driven solution built for virtual care. Our platform connects you with pre-vetted, multi-state licensed clinicians and streamlines every step from sourcing to credentialing and scheduling.

Quality-First Approach

 Every clinician is pre-screened, licensed, and credentialed before presentation.

Data-Driven Results

 Real-time reporting and analytics optimize provider availability and performance.

End-to-End Partnership

We handle sourcing, credentialing, and onboarding — so you can focus on care delivery.

Compliance First

 Full CAQH/NPI verification and Medicaid/Medicare compliance support

Speed & Scale

Deploy clinicians across all 50 states with consistent quality

Expert Support

Recruiting teams experienced in telehealth operations and remote-care workflows

Nationwide Network

Access to thousands of licensed clinicians ready for virtual assignments

Trusted by Healthcare Leaders Nationwide

500+

Healthcare Partners

50K+

Clinicians Placed

98%

Client Satisfaction

About DirectShifts

The Healthcare Staffing Platform Built for Scale

DirectShifts helps hospitals, health systems, and care centers strengthen their clinical workforce — improving coverage, reducing staffing gaps, and simplifying credentialing through a tech-enabled, partnership-driven model.

Beyond Traditional Staffing

We’re not a traditional agency — we combine technology and service to help healthcare organizations fill permanent and contract roles quickly and efficiently. Our platform is designed to meet the staffing, compliance, and credentialing needs of complex care environments.

Quality-First Approach

All clinicians are fully screened, licensed, and credentialed before placement.

Data-Driven Results

Actionable analytics on sourcing, time-to-fill, and workforce utilization.

End-to-End Partnership

From recruiting to onboarding, DirectShifts manages the full staffing lifecycle.

Compliance First

Robust verification and documentation for all payer and state requirements

Speed & Scale

Rapid placement of qualified clinicians to reduce coverage gaps

Expert Support

Dedicated recruiters with deep hospital and ambulatory staffing expertise

Nationwide Network

A broad pipeline of RNs, advanced practitioners, and physicians across specialties

Trusted by Healthcare Leaders Nationwide

500+

Healthcare Partners

50K+

Clinicians Placed

98%

Client Satisfaction

Schedule Your Demo

See How Quickly You Can Expand Your Clinician Network

Get a personalized demo showing exactly how DirectShifts can solve your specific hiring challenges and scale your clinician workforce faster.

8 clinicians

Presented within 24 hours

Pre-Vetted Talent

Access quality, licensed clinicians

Nationwide Reach

Scale across all 50 states

Compliance Assured

CAQH/NPI verified candidates

Limited Time Offer

Schedule your demo this month and receive a complimentary workforce analysis showing potential hiring improvements for your organization.