Case Study

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Featured Success Story

How a telehealth leader transformed their clinician hiring process

How a Virtual Care Leader Scaled Clinical Hiring 40% Faster
Challenge

The client was under mounting pressure to scale its nationwide clinical team amid rapid membership growth and operational complexity.

Solution

DirectShifts partnered with the organization to deliver an end-to-end recruiting solution designed for high-volume, multi-specialty hiring. The focus was on speed, quality, and reliability across all stages of the funnel.

Results

Through a scalable, data-backed recruiting model, DirectShifts delivered rapid, high-quality clinician placements. The engagement strengthened workforce capacity, reduced credentialing time, and ensured continuity of care across multiple states

40+

Clinicians hired in a single quarter — across multiple specialties

38%

Of quarterly hiring target achieved in one vertical alone

40%+

Interview-to-hire conversion rate for key roles

12%

Rejection rate at hiring manager stage — strong candidate quality

More Success Stories

Discover how healthcare organizations across different specialties are transforming their hiring process

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Staffing Platform
How Included Health Used a Staffing Platform to Scale Clinician Hiring Across All 50 States

Included Health used the DirectShifts platform to manage high-volume clinician hiring with strict requirements, enabling nationwide scale while meeting quarterly hiring targets.

50 states

Nationwide clinician coverage

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Staffing Platform
How Memorial Hermann Digitized Pediatric CRNA Staffing and Credentialing

Memorial Hermann used the DirectShifts platform to coordinate per diem Pediatric CRNA staffing, streamline credentialing workflows, and eliminate schedule gaps.

Per diem CRNAs

Managed through one platform

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Payor Credentialing & Per Diem Staffing
How Memorial Hermann Streamlined Pediatric CRNA Credentialing to Eliminate Schedule Gaps

DirectShifts helped Memorial Hermann supplement pediatric anesthesia coverage by building a reliable per diem CRNA pool and modernizing a manual credentialing process.

Per diem CRNAs

Supplemented pediatric coverage

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Staffing Platform
How Headway Used a Single Platform to Scale Provider Onboarding Nationwide

Headway used the DirectShifts platform to centralize provider sourcing, onboarding coordination, and credentialing readiness while scaling across all 50 states and DC.

48,000+ providers

Managed at scale

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Credentialing & Provider Network Growth
How Headway Scaled a 48,000+ Provider Network by Solving the Credentialing Bottleneck

DirectShifts helped Headway rapidly expand its nationwide mental health provider network by sourcing credential-ready clinicians and accelerating insurance onboarding.

48,000+ providers

Credentialed network size

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Staffing Technology
How a Hospital Used One Platform to Coordinate 30+ Urgent RN Needs in Real Time

A hospital system relied on the DirectShifts platform to manage urgent RN demand, coordinate rapid outreach, and sustain high-volume staffing through real-time scheduling and 24/7 operations support.

8 clinicians

Presented within 24 hours

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Staffing Technology
How a Large Health System Centralized Staffing Operations with a Real-Time Scheduling Platform

A multi-department health system used DirectShifts’ scheduling and workforce platform to gain visibility, control costs, and streamline approvals across staffing operations.

1,032 shifts

Managed through one platform

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Credentialing & Compliance
How a Large Health System Accelerated Credentialing Without Slowing Hiring

A multi-department health system partnered with DirectShifts to streamline credentialing, reduce delays, and activate clinicians faster without adding internal admin burden.

Under 48 hours

Average time to credential-ready candidate

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Hospital Staffing
How a Large New York Health System Reduced Overtime Costs with a Per Diem Float Pool

A multi-department hospital system partnered with DirectShifts to expand coverage, cut overtime spend, and gain real-time staffing control without increasing budget.

$274,896

Overtime savings in one year

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Staffing
From Crisis to Coverage: How We Staffed 40+ Nurses in 3 Days

When a Chicago safety-net hospital faced a critical staffing crunch across multiple high-acuity departments, DirectShifts delivered 40+ clinicians in record time to stabilize patient care.

8 qualified RNs

Submitted within 24 hours

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Telehealth
How Our BH Client Scaled to 48,000+ Providers with Pay-for-Performance Hiring?

A performance-based job board and recruiting engine built for behavioral health helped a fast-growing mental health platform rapidly scale its provider network without increasing risk or overhead.

Under 48 hours

Time to fill

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IRP
How One LTAC Facility Cut $30K/Month in Costs by Replacing Agency Staff

A long-term acute care hospital reduced labor costs and regained scheduling control by implementing DirectShifts’ Internal Resource Pool (IRP) model.

$30,000/month saved

by replacing agency hours with internal hires

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IRP
How One Hospital is Saving $1M in Costs While Reducing Staff Burnout

A Long Island hospital overhauled its staffing model by implementing a per diem Internal Resource Pool (IRP), achieving significant cost savings and improving staffing agility

$1M

Cost savings derived from filling shifts at lower rates than Overtime (OT) and Agency

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