Policies

Privacy Policy

Last updated: July 9, 2026

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages you view, search terms that referred you, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information through:

  • Cookies – Data files placed on your device, often including an anonymous unique identifier. You can learn more and manage cookies at allaboutcookies.org.
  • Log files – Track actions on the Site and collect data like IP address, browser type, ISP, referring and exit pages, and timestamps.
  • Web beacons, tags, and pixels – Electronic files that record how you browse the Site, including third-party tools described below.
  • Session recording and heatmaps — We use Microsoft Clarity to record anonymized session data such as mouse movement, clicks, and scroll behavior. This data is used to understand how visitors interact with the Site and to improve usability. You can review Microsoft's privacy statement at privacy.microsoft.com.

When you sign up, apply for a position, or otherwise submit information through the Site, we also collect your name, email address, phone number, professional credentials, and any other information you provide. We refer to this as "Profile Information."

"Personal Information" in this policy refers to Device Information and Profile Information combined.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

  • Create and manage your account
  • Match you with relevant job opportunities and send job alerts
  • Communicate with you about applications, interviews, and platform activity
  • Send marketing or informational communications, based on your preferences
  • Screen applications for potential fraud or risk
  • Process payments in connection with chargeable services
  • Improve our platform, services, and security
  • Comply with legal obligations

By signing up, you agree that we may contact you by email (including automated emails), text message (including via automated messaging systems), and phone (including auto-dialers) at the contact details you provide. This includes transactional and marketing messages.

You are not required to provide this consent as a condition of using our services.

To manage what you receive, log into your DirectShifts account and update your notification preferences. You may also opt out of SMS messages by replying "STOP" to any message from us, or by contacting support@directshifts.com. Note that opting out of SMS may prevent you from receiving critical account or scheduling texts.

THIRD-PARTY ADVERTISING AND ANALYTICS TOOLS

We use third-party tracking technologies on the Site to understand user behavior and to serve targeted advertising on other platforms. Under California law, sharing data through these tools for cross-context behavioral advertising is treated as "sharing" personal information, even when no money changes hands. Below is a description of each tool we use and what it does.

Google Analytics

We use Google Analytics to understand how users find and navigate the Site. Google Analytics collects Device Information including IP address, browser type, pages visited, and session duration. You can review how Google uses data at policies.google.com/privacy and opt out using the Google Analytics Opt-out Browser Add-on.

Meta (Facebook) Pixel

We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to serve ads to users who have visited the Site. The Meta Pixel collects Device Information including pages visited, actions taken, and browser identifiers, and sends it to Meta Platforms, Inc. Meta may use this data to build audience segments and serve targeted ads. You can review Meta's data policy at facebook.com/privacy/policy and manage your ad preferences at facebook.com/adpreferences.

LinkedIn Insight Tag

We use the LinkedIn Insight Tag to track conversions from LinkedIn ad campaigns and to enable LinkedIn to serve ads to Site visitors on its platform. The Insight Tag collects Device Information including URL, IP address, device type, browser, and timestamp. You can review LinkedIn's privacy policy at linkedin.com/legal/privacy-policy and opt out of LinkedIn targeted advertising at linkedin.com/psettings/guest-controls.

Microsoft Clarity

We use Microsoft Clarity to collect session recordings and heatmap data. Clarity may collect mouse movements, clicks, page scroll depth, and Device Information. We use this data solely for internal usability analysis and do not use it for ad targeting. You can review Microsoft's privacy statement at privacy.microsoft.com.

Apollo.io

We use Apollo.io for sales prospecting and visitor analytics. Apollo collects Device Information to help us understand and connect with potential customers. Apollo does not sell or share personal data for advertising purposes. You can review Apollo's privacy policy at apollo.io/privacy-policy.

If you would like to opt out of data sharing with Meta, LinkedIn, or Google for advertising purposes, see the "Do Not Sell or Share My Personal Information" section below.

SHARING YOUR PERSONAL INFORMATION

We do not share your resume or credentials with healthcare employers unless you apply to a specific position or explicitly authorize us to do so.

We share Personal Information with third parties in the following circumstances:

  • Service providers and vendors — We work with vendors who help us operate the Site, process payments, send communications, and deliver our services. These vendors are contractually limited to using your data only to provide services on our behalf.
  • Advertising and analytics partners — As described above, we share Device Information with Meta, LinkedIn, Google, Microsoft, and Apollo through tracking technologies installed on the Site. This sharing supports targeted advertising and analytics and is governed by each platform's own terms.
  • Legal compliance — We may disclose Personal Information to comply with applicable law, a subpoena, court order, or lawful request from a government authority.
  • Business transfers — In the event of a merger, acquisition, or sale of all or part of our business, Personal Information may be transferred to the successor entity.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

California residents have the right to opt out of the sale or sharing of their personal information. Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), sharing data through advertising pixels such as the Meta Pixel and LinkedIn Insight Tag for cross-context behavioral advertising counts as "sharing," regardless of whether money is exchanged.

To exercise your right to opt out:

  • Click "Do Not Sell or Share My Personal Information" in the footer of any page on the Site.
  • Email us at privacy@directshifts.com with the subject line "Opt-Out Request."

We also recognize Global Privacy Control (GPC) signals. If your browser or browser extension sends a GPC signal, we treat it as an opt-out request and will not load advertising pixels for your session. Browsers including Brave and Firefox, and extensions like Privacy Badger, support GPC by default.

LIMIT THE USE OF MY SENSITIVE PERSONAL INFORMATION

If you are a California resident, you have the right to limit our use of sensitive personal information to what is necessary to provide our services.

DirectShifts collects certain information that may qualify as sensitive under CPRA, including professional license numbers, medical credentials, and employment history. We use this information to match you with relevant positions and to verify your qualifications. We do not use sensitive personal information for advertising or sell it to third parties.

To exercise this right, email us at privacy@directshifts.com with the subject line "Limit Sensitive Data Use."

YOUR PRIVACY RIGHTS

Depending on where you are located, you may have the following rights regarding your Personal Information.

California residents have rights under the CCPA and CPRA, including:

  • Right to Know — You can request a copy of the personal information we have collected about you in the past 12 months, including the categories of data, the sources, the purposes, and the third parties with whom we share it.
  • Right to Delete — You can request that we delete the personal information we hold about you, subject to certain exceptions.
  • Right to Correct — You can request that we correct inaccurate personal information we hold about you.
  • Right to Opt Out of Sale or Sharing — You can opt out of the sharing of your personal information for cross-context behavioral advertising. See the section above for how to do this.
  • Right to Limit Sensitive Data — You can limit our use of sensitive personal information to what is necessary to provide services.
  • Right to Non-Discrimination — We will not deny, downgrade, or charge more for our services because you exercised any of these rights.

To submit a request, email privacy@directshifts.com or write to us at the address below. We will respond within 45 days. We may need to verify your identity before processing your request.

DATA RETENTION

We retain different categories of Personal Information for different periods depending on the purpose for which it was collected and our legal obligations.

Data Category Retention Period
Account and profile information Duration of your account, plus 3 years after account deletion
Job application data 5 years from date of application, or as required by applicable employment law
Device Information and analytics data Up to 26 months, as governed by each analytics provider's retention settings
Communications (email, SMS logs) 3 years from the date of the communication
Payment and billing records 7 years, as required for tax and accounting compliance

If you request deletion of your account, we will delete or anonymize your Personal Information within 45 days, except where retention is required by law.

GLOBAL PRIVACY CONTROL AND DO NOT TRACK

We honor Global Privacy Control (GPC) signals. When a GPC-enabled browser visits the Site, we treat the signal as an opt-out from the sale and sharing of personal information and suppress advertising pixel activity for that session.

We do not alter our data practices in response to browser-based "Do Not Track" (DNT) signals, as there is no uniform standard governing DNT across browsers.

DATA SECURITY

All personal data and uploaded files are encrypted in transit and at rest using TLS/SSL and AES-256. Access is restricted to authorized users based on your activity or explicit permissions. We maintain firewalls and threat detection systems, conduct regular security audits and penetration testing, and limit internal access to personal data on a need-to-know basis.

Despite these measures, no data transmission or storage system is completely secure. If you have reason to believe your interaction with us is no longer secure, contact us immediately at support@directshifts.com.

CHANGES TO THIS POLICY

We review this Privacy Policy at least annually and update it when our data practices change or when legal or regulatory requirements require it. When we make material changes, we will update the date at the top of this policy. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

CONTACT US

For questions, concerns, or privacy requests:

Email: privacy@directshifts.com

Support: support@directshifts.com

Address: FirstLocum Inc. d/b/a DirectShifts, [Company Address]

This website is operated by FirstLocum Inc. d/b/a DirectShifts.

This website is operated by FirstLocum Inc. d/b/a DirectShifts. Throughout the site, the terms “we”, “us” and “our” refer to DirectShifts. DirectShifts offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND JOB RATES

Job Rates posted are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - JOB SERVICES

Certain job services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of jobs and pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel applications. These restrictions may include verification orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy please visit: https://www.directshifts.com/privacy

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - MARKETING COMMUNICATIONS

12. a) EMAIL & SMS
By signing up, you agree that we may contact you by:
-Email including emails from an automated email messagingsystem , campaigning system or a third party email service provider tool used by our team.
-Text messages/SMS including messages from an automated text messaging system from DirectShifts platform or 3rd party tools that we may be using.
-By the telephone (including by an automatic telephone dialing system) at any of the email addresses, phone numbers & addresses provided by Frequency for all communications may vary case to case from which one can opt out read 12.b.
- By online marketing channels like social media, google, and any other channels where we have a presence.

12. b) OPTING OUT

You understand that you are not required to provide this consent as a condition of purchasing any property, goods or services. You also understand that you may opt out of receiving text messages from DirectShifts at any time, either by unsubscribing or texting the word “STOP” to (917) 310-2455 using the mobile device that is receiving the messages (charges/rates may apply**), or by contacting support@directshifts.com. If you do not choose to opt out, DirectShifts may contact you as outlined in our Privacy Policy.
All the email or online communications have an unsubscribe/update preferences prompt were you can choose what level of information or contact you want from DirectShifts team.

12. c) USE OF INFORMATION
We use the submitted & captured information for the following:
- create your account and send you Job Alerts or other promotional materials
- give you relevant search results and job recommendations; facilitate communication as part of the job search, application and interview process
-Make your resume available to employers, depending on your preferences
-Match Job Seekers with Employer Job Listings
-Prevent fraud, spam and other potentially fraudulent or illegal activities
-Facilitate payment, in connection with chargeable services
-Carry out automated processing in order to provide many of our services
-Enhance and optimize our services and security for Job Seekers and Employers by data sharing with our vendors/3rd party partners responsible for security if any
-Improve our services, maintain product quality and protect users

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall DirectShifts, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless DirectShifts and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The State of New York.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@directshifts.com.

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