Multi-state virtual care operations

Optimize Multi-State Telehealth Scheduling

Instantly identify coverage gaps, match clinicians based on licensure and availability, and build customized schedules across all 50 states from a single platform.

Platform architecture

Coverage, matching, and scheduling in one operational command center

DirectShifts turns licensure, demand, availability, and assignments into a clear operating model for multi-state virtual care.

State-by-State Coverage Intelligence

Know exactly where you have coverage and where you don't.

Interactive U.S. coverage map

Licensed clinicians by state

Active and inactive licenses

Credentialing and enrollment status

Underserved state detection

Gap Analysis Engine

Stop manually reviewing spreadsheets.

Automatic shortage detection

Demand vs provider supply

Uncovered hours and days

Future staffing forecasts

Proactive coverage alerts

Smart Clinician Matching

Place the right clinician in the right state at the right time.

State licensure

Specialty

Credentialing status

Availability

Payer, language, and population fit

Flexible Scheduling Builder

Build schedules exactly how your organization operates.

Day and hourly schedules

Recurring and split shifts

Weekend and holiday coverage

On-call scheduling

Provider preferences

Real-Time Availability Tracking

Never wonder who is available.

Live clinician availability

PTO tracking

Conflict detection

Automated updates

Capacity management

Enterprise Operations Dashboard

Run telehealth staffing from one source of truth.

Active clinicians

Covered states

Coverage gaps

Available hours

License expirations and open shifts

Scheduling matrix

Build customized schedules across states, hours, and provider rules

Model recurring coverage, split shifts, weekend demand, holidays, and on-call rotations with the operational nuance virtual care teams need.

Enterprise dashboard

A live operating system for telehealth workforce coverage

Executives, operations leaders, recruiting teams, and program managers get the same source of truth for every state they serve.

Operations dashboard
Updated 48 seconds ago

up 18%

Active clinicians

1,248

4 gaps

Covered states

46

needs action

Coverage gaps

12

this week

Available hours

8,420

slots

Appointment capacity

31.6K

4 gaps

Covered states

46

live

Coverage gaps

12

Why teams choose DirectShifts

Built for the complexity of virtual care operations

Reduce scheduling time by 80%

Expand into new states faster

Eliminate coverage blind spots

Increase clinician utilization

Improve patient access

Scale operations without adding coordinators

Customer outcomes

Operational clarity at national scale

50

States Managed

95%+

Coverage Visibility

Hours

Instead of Days to Build Schedules

Thousands

of Telehealth Sessions Supported

Trusted perspective

Designed for the leaders scaling virtual care

“DirectShifts gave our operations team the visibility we needed to understand coverage by state without manually reconciling spreadsheets every week.”

Behavioral Health Organization

“We moved from reactive staffing to proactive expansion planning. The coverage map quickly shows where we can launch next.”

Telehealth Startup

“The clinician matching logic helps our coordinators assign providers with the right license, availability, and payer profile in minutes.”

Multi-State Physician Group

“The dashboard became our command center for open shifts, expiring licenses, and capacity planning across programs.”

Virtual Care Provider

Build Your Telehealth Workforce Command Center

Gain complete visibility into clinician licensure, availability, and coverage across every state you serve.