Case Study

Credentialing & Compliance

How a Large Health System Accelerated Credentialing Without Slowing Hiring

A multi-department health system partnered with DirectShifts to streamline credentialing, reduce delays, and activate clinicians faster without adding internal admin burden.

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Under 48 hours

Average time to credential-ready candidate

1,000+ shifts

Staffed with credentialed clinicians

Zero backlog

Credentialing queue maintained throughout 2024

The Challenge

Facing Pressure on Multiple Fronts

Credentialing delays were slowing coverage expansion

Broken Credentialing Scale

Internal credentialing teams were overwhelmed by volume and documentation requirements

Slow Clinician Activation

Delays in license verification and compliance checks slowed clinician start times

Compliance-Safe Acceleration

Operational teams needed fast activation without compromising regulatory standards

Our Solution

Credentialing-ready clinicians built into the staffing workflow

DirectShifts embedded credentialing support directly into the staffing process, ensuring clinicians entered the system credential-ready and aligned to the hospital’s compliance requirements.

Our Comprehensive Approach

DirectShifts implemented a multi-faceted strategy combining high-touch recruitment, quality assurance, and data-driven optimization to deliver consistent results.

Credential-Ready Clinicians

Pre-vetted clinicians with active licenses and verified credentials

Centralized Compliance Hub

Centralized document collection and compliance tracking

Real-Time Credential Visibility

Real-time visibility into credentialing status

48

hours

Credential-ready clinicians were activated in under 48 hours on average

Pre-Shift Compliance Validation

Licensure, certifications, and compliance documents validated before shift assignment

Hospital-Aligned Credentialing

Credentialing workflows aligned to hospital-specific requirements

Controlled Scheduling Access

Scheduling access granted only after credentialing completion

Impact & Results

Results & Outcomes

DirectShifts removed credentialing as a bottleneck while maintaining full compliance.

Credentialing speed

Average activation in under 48 hours

Operational efficiency

Eliminated credentialing backlogs during peak staffing periods

Compliance assurance

100 percent credential verification prior to shift placement

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About DirectShifts

The Virtual Care Staffing Platform Built for Scale

DirectShifts enables telehealth companies to expand nationwide coverage, onboard clinicians faster, and maintain compliance at scale — all through one integrated staffing and credentialing platform.

Beyond Traditional Staffing

We go beyond conventional staffing vendors to deliver a flexible, data-driven solution built for virtual care. Our platform connects you with pre-vetted, multi-state licensed clinicians and streamlines every step from sourcing to credentialing and scheduling.

Quality-First Approach

 Every clinician is pre-screened, licensed, and credentialed before presentation.

Data-Driven Results

 Real-time reporting and analytics optimize provider availability and performance.

End-to-End Partnership

We handle sourcing, credentialing, and onboarding — so you can focus on care delivery.

Compliance First

 Full CAQH/NPI verification and Medicaid/Medicare compliance support

Speed & Scale

Deploy clinicians across all 50 states with consistent quality

Expert Support

Recruiting teams experienced in telehealth operations and remote-care workflows

Nationwide Network

Access to thousands of licensed clinicians ready for virtual assignments

Trusted by Healthcare Leaders Nationwide

500+

Healthcare Partners

50K+

Clinicians Placed

98%

Client Satisfaction

About DirectShifts

The Healthcare Staffing Platform Built for Scale

DirectShifts helps hospitals, health systems, and care centers strengthen their clinical workforce — improving coverage, reducing staffing gaps, and simplifying credentialing through a tech-enabled, partnership-driven model.

Beyond Traditional Staffing

We’re not a traditional agency — we combine technology and service to help healthcare organizations fill permanent and contract roles quickly and efficiently. Our platform is designed to meet the staffing, compliance, and credentialing needs of complex care environments.

Quality-First Approach

All clinicians are fully screened, licensed, and credentialed before placement.

Data-Driven Results

Actionable analytics on sourcing, time-to-fill, and workforce utilization.

End-to-End Partnership

From recruiting to onboarding, DirectShifts manages the full staffing lifecycle.

Compliance First

Robust verification and documentation for all payer and state requirements

Speed & Scale

Rapid placement of qualified clinicians to reduce coverage gaps

Expert Support

Dedicated recruiters with deep hospital and ambulatory staffing expertise

Nationwide Network

A broad pipeline of RNs, advanced practitioners, and physicians across specialties

Trusted by Healthcare Leaders Nationwide

500+

Healthcare Partners

50K+

Clinicians Placed

98%

Client Satisfaction

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See How Quickly You Can Expand Your Clinician Network

Get a personalized demo showing exactly how DirectShifts can solve your specific hiring challenges and scale your clinician workforce faster.

Under 48 hours

Average time to credential-ready candidate

Pre-Vetted Talent

Access quality, licensed clinicians

Nationwide Reach

Scale across all 50 states

Compliance Assured

CAQH/NPI verified candidates

Limited Time Offer

Schedule your demo this month and receive a complimentary workforce analysis showing potential hiring improvements for your organization.