Case Study

Telehealth

How a Virtual Care Leader Scaled Clinical Hiring 40% Faster

A long-term acute care hospital reduced labor costs and regained scheduling control by implementing DirectShifts’ Internal Resource Pool (IRP) model.

40+

Clinicians hired in a single quarter — across multiple specialties

38%

Of quarterly hiring target achieved in one vertical alone

40%+

Interview-to-hire conversion rate for key roles

The Challenge

Facing Pressure on Multiple Fronts

The client was under mounting pressure to scale its nationwide clinical team amid rapid membership growth and operational complexity.

Severe Talent Shortage

A limited national supply of licensed and credentialed clinicians made sourcing high-quality candidates increasingly difficult.

Credentialing Delays

CAQH and NPI verification bottlenecks were slowing onboarding and revenue generation.

High Competition

Intense hiring competition from telehealth platforms and traditional health systems strained recruitment timelines.

Scalability Challenges

Expanding to all 50 states while maintaining Medicaid and Medicare compliance created additional operational friction.

Inefficient Sourcing Channels

Conventional staffing vendors were too costly and inconsistent to support rapid, large-scale hiring.

Our Solution

How DirectShifts Responded

DirectShifts partnered with the organization to deliver an end-to-end recruiting solution designed for high-volume, multi-specialty hiring. The focus was on speed, quality, and reliability across all stages of the funnel.

Our Comprehensive Approach

DirectShifts implemented a multi-faceted strategy combining high-touch recruitment, quality assurance, and data-driven optimization to deliver consistent results.

Nationwide Network

Access to clinicians across all 50 states

Compliance Focus

Ensuring Medicaid and Medicare requirements

Dedicated Support

End-to-end partnership and guidance

40%

Faster Hiring Timeline

Reduced time-to-hire by cutting scheduling delays and credentialing bottlenecks.

High-Volume Outreach
  • 2,000 outbound calls weekly to engage licensed providers

  • Continuous pipeline generation for critical specialties


2K+ Weekly Calls

Quality-First Screening
  • Pre-vetted and license-verified clinicians presented each week

  • Screening aligned to client-specific credentialing and compliance standards

100% Verified

Streamlined Candidate Funnel
  • Calendar-integrated scheduling minimized delays and no-shows

  • Credentialing support team helped providers navigate CAQH/NPI barriers

50% Less No-Shows

Data-Driven Optimization
  • Weekly performance reporting on pipeline health, conversions, and hires

  • Metrics used to refine outreach and reduce drop-offs

Real-Time Analytics

Impact & Results

Results & Outcomes

Through a scalable, data-backed recruiting model, DirectShifts delivered rapid, high-quality clinician placements. The engagement strengthened workforce capacity, reduced credentialing time, and ensured continuity of care across multiple states

40+

clinicians hired in a single quarter

38%

of quarterly target achieved in one vertical alone

40%+

interview-to-hire conversion rate

About DirectShifts

The Virtual Care Staffing Platform Built for Scale

DirectShifts enables telehealth companies to expand nationwide coverage, onboard clinicians faster, and maintain compliance at scale — all through one integrated staffing and credentialing platform.

Beyond Traditional Staffing

We go beyond conventional staffing vendors to deliver a flexible, data-driven solution built for virtual care. Our platform connects you with pre-vetted, multi-state licensed clinicians and streamlines every step from sourcing to credentialing and scheduling.

Quality-First Approach

 Every clinician is pre-screened, licensed, and credentialed before presentation.

Data-Driven Results

 Real-time reporting and analytics optimize provider availability and performance.

End-to-End Partnership

We handle sourcing, credentialing, and onboarding — so you can focus on care delivery.

Compliance First

 Full CAQH/NPI verification and Medicaid/Medicare compliance support

Speed & Scale

Deploy clinicians across all 50 states with consistent quality

Expert Support

Recruiting teams experienced in telehealth operations and remote-care workflows

Nationwide Network

Access to thousands of licensed clinicians ready for virtual assignments

Trusted by Healthcare Leaders Nationwide

500+

Healthcare Partners

50K+

Clinicians Placed

98%

Client Satisfaction

About DirectShifts

The Healthcare Staffing Platform Built for Scale

DirectShifts helps hospitals, health systems, and care centers strengthen their clinical workforce — improving coverage, reducing staffing gaps, and simplifying credentialing through a tech-enabled, partnership-driven model.

Beyond Traditional Staffing

We’re not a traditional agency — we combine technology and service to help healthcare organizations fill permanent and contract roles quickly and efficiently. Our platform is designed to meet the staffing, compliance, and credentialing needs of complex care environments.

Quality-First Approach

All clinicians are fully screened, licensed, and credentialed before placement.

Data-Driven Results

Actionable analytics on sourcing, time-to-fill, and workforce utilization.

End-to-End Partnership

From recruiting to onboarding, DirectShifts manages the full staffing lifecycle.

Compliance First

Robust verification and documentation for all payer and state requirements

Speed & Scale

Rapid placement of qualified clinicians to reduce coverage gaps

Expert Support

Dedicated recruiters with deep hospital and ambulatory staffing expertise

Nationwide Network

A broad pipeline of RNs, advanced practitioners, and physicians across specialties

Trusted by Healthcare Leaders Nationwide

500+

Healthcare Partners

50K+

Clinicians Placed

98%

Client Satisfaction

Schedule Your Demo

See How Quickly You Can Expand Your Clinician Network

Get a personalized demo showing exactly how DirectShifts can solve your specific hiring challenges and scale your clinician workforce faster.

40+

Clinicians hired in a single quarter — across multiple specialties

Pre-Vetted Talent

Access quality, licensed clinicians

Nationwide Reach

Scale across all 50 states

Compliance Assured

CAQH/NPI verified candidates

Limited Time Offer

Schedule your demo this month and receive a complimentary workforce analysis showing potential hiring improvements for your organization.