CASE STUDY

Telehealth

How Our BH Client Scaled to 48,000+ Providers with Pay-for-Performance Hiring?

A performance-based job board and recruiting engine built for behavioral health helped a fast-growing mental health platform rapidly scale its provider network without increasing risk or overhead.

Under 48 hours

Time to fill

48,000+ total providers

Network growth contributed to

6 million+

Hours of care enabled

The Challenge

Facing Pressure on Multiple Fronts

As demand surged, our Behavioral Health (BH) client needed to quickly scale their provider network while maintaining quality and controlling hiring risk.

Nationwide Provider Shortage

The client faced a nationwide shortage of credentialed mental health providers.

Credentialing Delays

Delays in credentialing (CAQH/NPI) were slowing down the provider onboarding process.

Need for Large-Scale, Diverse Coverage

The client needed to scale across all 50 states and D.C. and support a variety of insurance plans, including Medicaid/Medicare.

Our Solution

How Directshifts Responded

DirectShifts launched a results-based hiring campaign tailored to the client’s specific needs. The solution was a performance-based job board and recruiting engine for behavioral health, offered with no upfront cost and full credentialing support.

Our Comprehensive Approach

DirectShifts implemented a multi-faceted strategy combining high-touch recruitment, quality assurance, and data-driven optimization to deliver consistent results.

Nationwide Network

Access to clinicians across all 50 states

Compliance Focus

Ensuring Medicaid/Medicare requirements

Dedicated Support

End-to-end partnership and guidance

62%

Conversion rate of clinicians advancing through the talent pipeline.

Pay-for-Performance Hiring
  • Eliminated wasted spend on ads or clicks.

  • The client only paid for qualified, credential-ready candidates.

  • Lowered Customer Acquisition Cost (CAC) and minimized budget risk by only paying for results.


Credentialing-Ready Talent & Support
  • Talent pool consisted of candidates with an active CAQH profile and NPI, aligning with insurance requirements.

  • Provided full credentialing support.

  • Scheduled interviews, minimized delays, and kept candidates engaged throughout the process.

Mission-Aligned Matching
  • Candidates were screened for alignment with the BH client's values.

  • This ensured stronger clinician retention and improved patient care.



Impact & Results

Results & Outcomes

With DirectShifts, the BH client reached high-intent, pre-qualified providers and was able to scale rapidly without increasing internal recruiting overhead. On average, DirectShifts delivered 113 quarterly presentations and advanced 70+ clinicians per month.

Time to hire

reduced to under 2 days.

Contributed

to a network growth of 48,000+ total providers.

Supported 25+

insurance plans, including Medicare Advantage & Medicaid.

About DirectShifts

The Virtual Care Staffing Platform Built for Scale

DirectShifts enables telehealth companies to expand nationwide coverage, onboard clinicians faster, and maintain compliance at scale — all through one integrated staffing and credentialing platform.

Beyond Traditional Staffing

We go beyond conventional staffing vendors to deliver a flexible, data-driven solution built for virtual care. Our platform connects you with pre-vetted, multi-state licensed clinicians and streamlines every step from sourcing to credentialing and scheduling.

Quality-First Approach

 Every clinician is pre-screened, licensed, and credentialed before presentation.

Data-Driven Results

 Real-time reporting and analytics optimize provider availability and performance.

End-to-End Partnership

We handle sourcing, credentialing, and onboarding — so you can focus on care delivery.

Compliance First

 Full CAQH/NPI verification and Medicaid/Medicare compliance support

Speed & Scale

Deploy clinicians across all 50 states with consistent quality

Expert Support

Recruiting teams experienced in telehealth operations and remote-care workflows

Nationwide Network

Access to thousands of licensed clinicians ready for virtual assignments

Trusted by Healthcare Leaders Nationwide

500+

Healthcare Partners

50K+

Clinicians Placed

98%

Client Satisfaction

About DirectShifts

The Healthcare Staffing Platform Built for Scale

DirectShifts helps hospitals, health systems, and care centers strengthen their clinical workforce — improving coverage, reducing staffing gaps, and simplifying credentialing through a tech-enabled, partnership-driven model.

Beyond Traditional Staffing

We’re not a traditional agency — we combine technology and service to help healthcare organizations fill permanent and contract roles quickly and efficiently. Our platform is designed to meet the staffing, compliance, and credentialing needs of complex care environments.

Quality-First Approach

All clinicians are fully screened, licensed, and credentialed before placement.

Data-Driven Results

Actionable analytics on sourcing, time-to-fill, and workforce utilization.

End-to-End Partnership

From recruiting to onboarding, DirectShifts manages the full staffing lifecycle.

Compliance First

Robust verification and documentation for all payer and state requirements

Speed & Scale

Rapid placement of qualified clinicians to reduce coverage gaps

Expert Support

Dedicated recruiters with deep hospital and ambulatory staffing expertise

Nationwide Network

A broad pipeline of RNs, advanced practitioners, and physicians across specialties

Trusted by Healthcare Leaders Nationwide

500+

Healthcare Partners

50K+

Clinicians Placed

98%

Client Satisfaction

Schedule Your Demo

See How Quickly You Can Expand Your Clinician Network

Get a personalized demo showing exactly how DirectShifts can solve your specific hiring challenges and scale your clinician workforce faster.

Under 48 hours

Time to fill

Pre-Vetted Talent

Access quality, licensed clinicians

Nationwide Reach

Scale across all 50 states

Compliance Assured

CAQH/NPI verified candidates

Limited Time Offer

Schedule your demo this month and receive a complimentary workforce analysis showing potential hiring improvements for your organization.