Department: Emergency Department
Reports To: Senior Vice President, Patient Care Services / Chief Nursing Officer

Job Summary:

The Director of Nursing for the Emergency Department provides strategic leadership and direction for nursing services within the department. Reporting to the Senior Vice President of Patient Care Services/CNO, this role is responsible for overseeing clinical operations, staffing, compliance, performance improvement, and patient care standards. The Director ensures the delivery of high-quality, safe, and effective patient care in alignment with regulatory standards and organizational goals.

Key Responsibilities:

Leadership & Strategic Planning

Operational Oversight

• Develops and monitors staffing plans to ensure safe, effective, and efficient patient care delivery.
  
• Oversees recruitment, hiring, retention, and staff development initiatives.
  
• Ensures compliance with all regulatory, legal, and union requirements.
  

Performance & Quality Improvement

• Leads data-driven performance improvement projects aligned with hospital-wide initiatives.
  
• Ensures clinical excellence through the implementation of evidence-based practices and continuous quality improvement.
  
• Uses clinical and operational data to drive improvements in patient outcomes and departmental effectiveness.

Budget & Resource Management

• Participates in the development and management of the departmental budget and organizational structure.
  
• Monitors budget performance and makes adjustments to maintain fiscal responsibility.
  

Education & Staff Development

• Fosters a culture of learning and professional development through ongoing education and training.
  
• Coaches and mentors staff to achieve high standards of clinical and professional excellence.
  

Collaboration & Communication

• Maintains regular communication with hospital leadership, medical staff, and interdepartmental teams.
  
• Represents the department on hospital committees and task forces.
  
• Communicates the hospital’s mission, vision, and values clearly and consistently to staff.
  

Patient & Family-Centered Care

• Promotes service excellence and patient satisfaction initiatives, including HCAHPS goals.
  
• Establishes and monitors patient experience and service delivery metrics.
  

Required Skills & Competencies:

• Minimum 10 years of nursing experience, with progressive leadership responsibilities.
  
• Strong knowledge of state, federal, and regulatory standards (e.g., NYSDOH, TJC).
  
• Proficient in Microsoft Office Suite (Excel, Word).
  
• Expertise in quality improvement methods, clinical guidelines, and TQM initiatives.
  
• Skilled in budget development, staffing models, and resource allocation.
  
• Strong analytical, decision-making, and problem-solving skills.
  
• Excellent written and verbal communication.
  
• Demonstrates professionalism, team collaboration, and cultural competence.
  
• Ability to work in a physically demanding, high-stress environment; flexibility with work hours; on-call responsibilities required.
  

Education & Certification:

Required Education:

Master’s degree in Nursing or a related healthcare field

OR

Minimum of 10 years of relevant administrative/supervisory experience

Preferred Education:

• Doctorate in Nursing or related field
  
• Required Licenses & Certifications:
  
• Current New York State RN License
  
• Basic Life Support (BLS)
  
• Advanced Cardiac Life Support (ACLS)
  
• Pediatric Advanced Life Support (PALS)
  
• Excellent written and verbal communication.
  
• Trauma Nursing Core Course (TNCC)
  

Preferred Certifications:

• Certified Emergency Nurse (CEN)
  
• Certified Pediatric Emergency Nurse (CPEN)
  
• Pediatric Care After Resuscitation (PCAR)
  
• Trauma Care After Resuscitation (TCAR)
  
• Neonatal Resuscitation Program (NRP)
  
• Sexual Assault Nurse Examiner (SANE)
  
• Sexual Assault Forensic Examiner (SAFE)
  

Shifts : 8A-4P MUST BE FLEXIBLE TO WORK ADDITIONAL HOURS - NO OT

DirectShifts is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

‍Your Right to Work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.