How This Health System Slashed Nurse Turnover to Zero with Well‑Being Coaching

Atrium Health, the largest health system in the Carolinas, launched a Well‑Being Coaching Initiative to tackle nurse burnout and turnover head-on.

The Challenge

After COVID-19, nurse fatigue and turnover were skyrocketing. Atrium’s leadership recognized this crisis and partnered with wellness coach Diane Sieg to create a program centered around self‑leadership, not just resilience.

The Approach

  • Train-the-trainer model: Selected nurses undergo 8 weeks of intensive coach training.
  • These nurse coaches then mentor peers, leading to a ripple effect in well-being across teams.
  • Focused on self-leadership, not self-care buzzwords: empowering nurses to support their own and each other’s emotional resilience.

The Results

  • A 30% drop in nurse turnover, saving millions annually.
  • Decreases in burnout (42%) and stress (36%), and increases in engagement (18%), self-leadership (41%), and self-compassion (28%).
  • A cultural shift: from a one-and-done fix to a deep, long-lasting transformation rooted in peer support and leadership engagement.

Atrium’s initiative shows that investing in nurse empowerment, not just perks, can radically improve retention, morale, and patient care.

This summary is based on a Becker’s Hospital Review article.

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