How DirectShifts Enabled A B2B Digital Health Startup's Telehealth Partner To meet Workforce Demands At Scale And Speed.

At A Glance

Utilizing DirectShifts’ healthcare staffing marketplace and services, a B2B digital health startup was able to supplement the in-house clinical team of their telehealth partner at scale and speed to meet spikes in demand quickly.

Executive Summary:

• Scalable and flexible recruiting and hiring model based on spikes in demand.
• Real-time, data-driven collaboration and support to maximize workforce utilization and efficiency.
• White glove onboarding and training to reduce fill times and increase clinician and client satisfaction.

From The Customer

“The DS Team has been responsive, gracious, and, most importantly, grateful. As providers, we are sometimes unappreciated for our work. I recognized their appreciation, gratitude, flexibility, and responsiveness. DS also provided a great therapist resource. She has been amazing and quickly responded to my questions in detail.”

MSW, LCSW, LCAC

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