Medallion is strong credentialing software. But credentialing a provider does not fill a shift. If your real problem is coverage, you need the whole path, from verified to working, in one place.
Credentialing + licensing included
Multi-state licensing
Clinicians sourced and deployed
Physician, BH, NP/PA, allied
The short answer
Medallion is a provider network management platform: credentialing, payer enrollment, licensing, monitoring. It is genuinely good at consolidating those into one system. What it does not do is source or staff clinicians. DirectShifts covers the same credentialing and licensing ground and then puts the clinician in the open shift. Choose Medallion if you only need a credentialing engine. Choose DirectShifts if you need credentialing to end in coverage.
The gap in credentialing-only tools
Credentialing software solves half the problem. It gets a provider ready to bill. It does not get them into the schedule. For teams whose actual pain is coverage, that leaves a gap someone still has to fill by hand.
Medallion hands you a verified, enrolled provider. Then you still have to source the clinician, match them to the shift, and manage the deployment somewhere else. The handoff is yours to build.
A credentialing platform treats multi-state licensing as a box to check. Framed that way, licensing never becomes what it should be: a lever that widens the pool of clinicians you can actually deploy.
Credentialing software plus a separate staffing source means two contracts, two systems, and a seam in the middle where providers stall between verified and scheduled.
Medallion runs a custom quote process with no public pricing, and reviewers place it at the upper end of the credentialing market. Comparing it against your current spend takes a sales cycle.
Why teams choose DirectShifts
1
Verification and enrollment are the start, not the finish. DirectShifts carries the provider all the way into an open shift, so credentialing produces coverage instead of a handoff.
2
Multi-state licensing is connected to staffing, so every license you add expands the pool of clinicians you can deploy across sites and states, not just your compliance checklist.
3
DirectShifts sources physicians, behavioral health clinicians, NPs, PAs, and allied staff. Medallion gives you a platform to manage providers you already have. DirectShifts helps you find them too.
Side by side
An honest comparison. Medallion is a strong credentialing platform, and where it leads, this table says so.
Capability
DirectShifts
Medallion
Primary source verification / CVO
Yes
Yes
NCQA-certified CVO
Payer enrollment
Yes
Yes
Multi-state licensing
Yes
connected to staffing
Yes
Ongoing monitoring
Yes
Yes
Sources clinicians
Yes
No
Fills open shifts
Yes
No
Internal resource pool support
Yes
No
Physician, BH, NP/PA, allied coverage
Yes
N/A
manages, does not source
End to end: verified to deployed
Yes
No
Managed services layer
Yes
Yes
Public pricing
Quote on volume
Custom quote only
Medallion is built for
Consolidating scattered credentialing, enrollment, and licensing into one system of record
Health plans and large provider groups with dedicated network ops teams
Organizations whose bottleneck is verification speed, not finding clinicians
Teams that want a fully managed CVO with SLA guarantees
DirectShifts is built for
Filling open shifts, not just clearing providers to bill
Building an internal resource pool of credentialed, deployable clinicians
Using licensing to widen coverage across states and specialties
Teams that want one vendor from sourcing through deployment
Credit where it is due. Medallion has an NCQA-certified CVO, deep consolidation of provider data, strong institutional backing, and a well-regarded customer success experience. If your only job to be done is credentialing and enrollment at scale, and you have a separate way to source and staff clinicians, Medallion is a serious, capable platform. The question this page raises is narrower: whether a credentialing engine alone solves your problem, or whether your problem is really coverage.
Which fits your team
Your bottleneck is purely credentialing and enrollment speed
You already have a reliable way to source and staff clinicians
You are a health plan or large group consolidating provider data
You want a standalone CVO with SLA guarantees
Your real problem is open shifts, not just verification
You want credentialing, licensing, and staffing from one vendor
You are building an internal resource pool of deployable clinicians
You need physicians, behavioral health, NP/PA, or allied coverage sourced, not just managed
Questions
Medallion is a provider network management platform focused on credentialing, payer enrollment, licensing, and monitoring. DirectShifts covers that same ground and also sources and staffs clinicians. Medallion gets a provider ready to bill. DirectShifts gets them ready to bill and into the open shift.
Yes. It is credentialing, enrollment, and licensing software with an NCQA-certified CVO. It does not source or staff clinicians, so if your problem is unfilled shifts, credentialing software alone will not close it.
Yes, and it is connected to staffing. Every license expands the pool of clinicians you can actually deploy across states, rather than sitting as a standalone compliance record.
Medallion does not publish pricing and runs a custom quote process; reviewers place it in the upper range of credentialing platforms. DirectShifts pricing is based on your volumes. The fastest way to compare is to run both against your current spend.
For most teams whose goal is coverage, yes, because DirectShifts includes the credentialing and licensing Medallion provides plus the staffing it does not. For a health plan whose only need is a standalone CVO, Medallion may remain the better-fit point solution. The honest answer depends on whether your job to be done ends at verified or at deployed.
Bring your current credentialing timelines and open-shift volumes. We will show you where a combined platform closes the gap.